If you work in online marketing, you’re probably very well acquainted with the old adage that a happy person shares their experience with 3 others, but an unhappy person tells 10 (give or take.) Thanks to the plethora of review sites out there, that number hearing about the unpleasant experience can easily be seen by hundreds every day, in just a few clicks.
Read the full article here, as published in the Bulldog Reporter.