crisis communications

Re-Opening Post Coronavirus: Five Communications Essentials

Re-Opening Post Coronavirus: Five Communications Essentials

The long-awaited news for many customer-facing businesses has arrived.

You’re re-opening!

…now what?

In addition to addressing important safety concerns, appropriately communicating your re-opening strategy is an important stop on your journey toward getting people back through your doors.

Communicating During a Global Crisis

Communicating During a Global Crisis

Government officials have not minced words when it comes to the impact of COVID-19. Supply chain management, special events, retail and hospitality businesses are not immune to the impact of disruptions caused by this far-reaching public health concern.

Business leaders and communicators face the difficult challenge of deciding how and when to augment their normal course of business to account for a potential lack of supplies, staff reductions, production delays, etc. – and then- how to address it with team members and customers.