Government officials have not minced words when it comes to the impact of COVID-19. Supply chain management, special events, retail and hospitality businesses are not immune to the impact of disruptions caused by this far-reaching public health concern.
Business leaders and communicators face the difficult challenge of deciding how and when to augment their normal course of business to account for a potential lack of supplies, staff reductions, production delays, etc. – and then- how to address it with team members and customers.